How We Work

The relationship between the industry that is outsourcing the R&D project, CSI and the institute(s) that carry out the research work is a triangular relation. Here we describe how we propose to cooperate between the three parties. However, if you have different views on how to organise our cooperation, we are open to suggestions.

Customer – CSI

For the customer, this is the most important relationship. In principle, all communication from the customer is handled by CSI. All the customer has to do is to make clear to CSI what is required, and CSI will take care that the desired product is delivered. The relationship is regulated by a contract between the customer and CSI in which subjects such as research programme, reporting, management, remuneration, confidentiality, etc. are described. For short projects, the customer may choose to issue a purchase order for CSI’s services.

Customer – institute(s)

CSI will ensure that the need for direct contact between the customer and the research institute(s) is minimised in order to save the customer’s time and money. However, in some cases the cooperation between the parties is best served when direct communication between the customer and the leading research institute takes place, i.e. when speed and directness are required. A contract between the customer and the leading research institute may be made in which subjects such as intellectual property rights, confidentiality and publication are described. CSI will assist the customer in obtaining the cooperation of the leading research institute and the inventor(s) for patent applications.

CSI – institute(s)

CSI will take care of the daily management of the research project, which will be carried out by the researchers of the participating research institutes. Meetings will be held on a regular basis in which the progress of the project will be discussed and compared to the plan. For each project, a leading institute will be appointed that is most qualified in the subject of the project. If necessary, researchers from other institutes will be added to the project team if their special skills are needed for the project.

CSI has frame contracts with a number of Bulgarian research institutes in which matters such as reporting, management, remuneration, confidentiality, etc. are described. New contracts will be signed with institutes that are new for CSI if some of their staff is required for new projects.